History
Three decades experience in the healthcare industry

With a rich history spanning three decades in the healthcare industry, our organisation was established in 1993 as a direct result of the New Zealand government's health reforms. Since then, we have been developing solutions and services that facilitate the exchange of vital clinical information.

Focus
Delivering confidence to healthcare organisations

At our core, we are committed to providing healthcare organisations with certainty in the handling of their patients' information. Our primary objective is to facilitate the secure electronic delivery of critical healthcare data, including pathology and radiology results, referrals, clinical documents, and discharge summaries.

Technology
Providing a large managed security infrastructure

HealthLink offers a comprehensive managed security infrastructure and is at the forefront of developing innovative cloud-based technology for online forms. This technology is utilized for the seamless ordering of pathology services and referring patients to secondary care services such as hospitals.

HealthLink is part of Clanwilliam, a vast network of healthcare enterprises spanning across the United Kingdom, Ireland, New Zealand, Australia, and India.
Together, we're working collectively to create safer, more efficient and better healthcare for everyone.

Our history

1993
‘The HealthLink Service’ Is launched by a subsidiary of Telecom New Zealand, Begins delivery pathology results to 100 general practices.
1994
The HealthLink Service is purchased from Telecom NZ and set up as a stand-alone operation with 1 full time employee.
1995 progressively until 2000
HealthLink adds new services including electronic links to ACC and Healthpac.
1996
Discharge summaries and specialist letters (RSD) added.
1998

HealthLink becomes New Zealand’s largest private network (in any sector).

2000
Services converted to the Internet.
2001
Electronic laboratory result reporting service established in Western Australia.
2005
HealthLink services used to populate the New Zealand National Child Immunisation Register (NIR).
2006
5,000 sites in Australia. First Hospital eReferrals project launches in Hutt Valley, New Zealand
2010
Auckland’s three District Health Boards buy HealthLink’s third generation Hospital eReferrals service.
2011
First CareInsight pilot live in Hawkes Bay, New Zealand. eLab online electronic laboratory ordering system launches in Wellington.
2014
CareSelect GP-specialist eReferrals service launches in Auckland.
2015

Auckland Hospital eReferrals passes 1,000 eReferrals per day milestone.

2017
HealthLink joins the Dublin based Global healthcare technology specialist, Clanwilliam Group.
2019
Doctors can now electronically refer patients to My Aged Care via HealthLink SmartForms from their practice management systems, Australia-wide.
2020
Northland DHB partners with HealthLink to implement intra-hospital eReferrals.
2021

HealthLink develops COVID-19 e-Notifications for suspected cases and vaccination records in NZ and the delivery of electronic test results for remote Australian communities.

2022
Transport for NSW discontinues Fitness to Drive paper medical forms in favour of HealthLink's digital SmartForm.
Today

Clanwilliam Global Portfolio

Our global portfolio of products and services are widely used across major healthcare settings around the world.